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Customer Testimonials Thursday, 10 November 2013
We have been customers of WDP for at least 5 years and over that period have never had one single call issue. Call quality is excellent. Frank at WDP is always on the ball answering any issues very quickly and sorting any problems alsmost immediately. I highly recommend WDP to anyone.
Mr. Bob
Diamond Creek, Victoria
Basic Service
We have been customers of WDP for at least 5 years and over that period have never had one single call issue. Call quality is excellent. Frank at WDP is always on the ball answering any issues very quickly and sorting any problems alsmost immediately. I highly recommend WDP to anyone.
Mr. Bob
Diamond Creek, Victoria
Basic Service
Thursday, 19 November 2012
Fantastic Support, but most importantly a very good quality and reliability. Not the lowest price but the lowest says it does everything but doesn't. If you are a penny pincher and have relatives and customers who don't mind garbled conversations go with the lowest, for the rest go with World Dial Point.
Mr. Bruce
Mosman Park NSW
Basic Service
Fantastic Support, but most importantly a very good quality and reliability. Not the lowest price but the lowest says it does everything but doesn't. If you are a penny pincher and have relatives and customers who don't mind garbled conversations go with the lowest, for the rest go with World Dial Point.
Mr. Bruce
Mosman Park NSW
Basic Service
Thursday, 11 August 2011
Having been a user for more that three years I thought it was about time that I congratulated WDP on their excellent quality calls, fantastic personal service and unparalleled up-time.
Keep up the good work it is rare.
Benko
NSW
Basic Service
Having been a user for more that three years I thought it was about time that I congratulated WDP on their excellent quality calls, fantastic personal service and unparalleled up-time.
Keep up the good work it is rare.
Benko
NSW
Basic Service
Thursday, 23 June 2011
Good prompt service, Thanks. Although, I'm still trying to sort out the soft phone :-)
Rintel
One Mile, Qld
Basic Service
Good prompt service, Thanks. Although, I'm still trying to sort out the soft phone :-)
Rintel
One Mile, Qld
Basic Service
Monday, 21 March 2011
Possibly the best company I have dealt with in recent times for customer satisfaction. Keep up the good work it is rare.
BA.McClelland
QLD
Basic Service
Possibly the best company I have dealt with in recent times for customer satisfaction. Keep up the good work it is rare.
BA.McClelland
QLD
Basic Service
Monday, 17 January 2011
WDP has to be congratulated on their customer support. Something I've not had with other VOIP providers.
Great support of a level never experienced before. WELL DONE!!!
F.Kerr
WA
Basic Service
WDP has to be congratulated on their customer support. Something I've not had with other VOIP providers.
Great support of a level never experienced before. WELL DONE!!!
F.Kerr
WA
Basic Service
Wednesday, 24 February 2010
Shame on me, I should have written this years ago. We are very happy WDP customers.
We cannot fault the service we have received. It was easy to set up and is saving us an absolute fortune in costs - WDP disproves that age old saying because it sounds too good to be true but it really is true!
Great work team, and much appreciated.
H. Dennis (SA)
Encounter Bay, SA
Australia
Basic Service
Shame on me, I should have written this years ago. We are very happy WDP customers.
We cannot fault the service we have received. It was easy to set up and is saving us an absolute fortune in costs - WDP disproves that age old saying because it sounds too good to be true but it really is true!
Great work team, and much appreciated.
H. Dennis (SA)
Encounter Bay, SA
Australia
Basic Service
Tuesday, 14 July 2009
My initial enquiry regarding call charging was answered very promptly. The helpful info & the speed of the reply convinced me to sign up. I got the email confirming my signup. I got the login info. I signed in and away I went! Very easy!
I am impressed by the support service, the speedy actioning of my account, by the ease of setup, by the call quality. WELL DONE!!!!
Carman Eltham, VIC
Australia
Basic Service
My initial enquiry regarding call charging was answered very promptly. The helpful info & the speed of the reply convinced me to sign up. I got the email confirming my signup. I got the login info. I signed in and away I went! Very easy!
I am impressed by the support service, the speedy actioning of my account, by the ease of setup, by the call quality. WELL DONE!!!!
Carman Eltham, VIC
Australia
Basic Service
Monday, 18 May 2009
My business uses World Dial Point for its telephone VoIP service and has experienced a great level of one on one service, speedy replies to queries and a high standard of service which I have not experienced with previous VoIP service providers used in the past. I would highly recommend World Dial Point if you're looking for a customer focused company that is a stand out from crowd.
S. Meredith
NSW
Australia
Web: http://www.reeltime.net.au
Basic Service
My business uses World Dial Point for its telephone VoIP service and has experienced a great level of one on one service, speedy replies to queries and a high standard of service which I have not experienced with previous VoIP service providers used in the past. I would highly recommend World Dial Point if you're looking for a customer focused company that is a stand out from crowd.
S. Meredith
NSW
Australia
Web: http://www.reeltime.net.au
Basic Service
Friday, 11 April 2008
To anyone considering WorldDialPoint as your VOIP provider I can't recommend them enough. I have just signed up recently and found both there online information and via live support on email and telephone one of the best I have encounted online. Support was delivered swiftly with clear easy to understand information as has been all information provided to me on the website and in emails upon sign-up.
Thankyou WorldDialPoint team for providing such a great service, I am glad to be on your network.
Rob Whyte
TASMANIA
Australia
Basic Service
To anyone considering WorldDialPoint as your VOIP provider I can't recommend them enough. I have just signed up recently and found both there online information and via live support on email and telephone one of the best I have encounted online. Support was delivered swiftly with clear easy to understand information as has been all information provided to me on the website and in emails upon sign-up.
Thankyou WorldDialPoint team for providing such a great service, I am glad to be on your network.
Rob Whyte
TASMANIA
Australia
Basic Service
Monday, 18 February 2008
After my third attempted to find a quality VOIP supplier and many unnecessary hardware up-grades I was about to give VOIP away!
Thankfully I discovered WORLD DIAL POINT, I strongly recommend them to anyone who wants real phone quality.
J. Patmore
Hobart TASMANIA
Australia
Residential Service
After my third attempted to find a quality VOIP supplier and many unnecessary hardware up-grades I was about to give VOIP away!
Thankfully I discovered WORLD DIAL POINT, I strongly recommend them to anyone who wants real phone quality.
J. Patmore
Hobart TASMANIA
Australia
Residential Service
Wednesday, 16 January 2008
Last October I wrote a review stating how good World Dial Point is. My Wife and I are still very happy with the service, no problems at all. If your looking for a reliable VoIP, this is the one to go for.
I agree with Mike H, it's just as good as a landline.
Congratulations World Dial Point.
M. Bousfield
Queensland
Australia
Residential Service
Last October I wrote a review stating how good World Dial Point is. My Wife and I are still very happy with the service, no problems at all. If your looking for a reliable VoIP, this is the one to go for.
I agree with Mike H, it's just as good as a landline.
Congratulations World Dial Point.
M. Bousfield
Queensland
Australia
Residential Service
Thursday, 29 November 2007
ust wanted to give some feedback. I've used quite a few VOIP providers and was beginning to think that this was a good technology in theory. With other providers I've experienced the constant drop outs, lag, echo, poor sound quality and parts of the conversation beinggarbled. I am amazed with the quality of your service, it is a good as any landline. Very high quality voice and no drop outs.
If this continues, and I can't see why it shouldn't, then I will be a happy customer for a long time to come.
My very best regards,
Mike H.
Adelaide SA
Australia
Residential Service
ust wanted to give some feedback. I've used quite a few VOIP providers and was beginning to think that this was a good technology in theory. With other providers I've experienced the constant drop outs, lag, echo, poor sound quality and parts of the conversation beinggarbled. I am amazed with the quality of your service, it is a good as any landline. Very high quality voice and no drop outs.
If this continues, and I can't see why it shouldn't, then I will be a happy customer for a long time to come.
My very best regards,
Mike H.
Adelaide SA
Australia
Residential Service
Wednesday, 03 October 2007
My wife and I have been on a number of VoIP services recently, a lot of them fade or crackle. WDP is the best by far. No Crackle or fade out and no echo. We are pleased with the service and hope it keeps as good always.
Mr. Bousfield
QLD
Australia
Residential Service
My wife and I have been on a number of VoIP services recently, a lot of them fade or crackle. WDP is the best by far. No Crackle or fade out and no echo. We are pleased with the service and hope it keeps as good always.
Mr. Bousfield
QLD
Australia
Residential Service
Friday, 31 August 2007
As an ISP it is important for us to keep ahead of the game, we constantly trail VoIP Technology's and we have used many other VoIP company's including IINET, Sipme and Freecall and I have to say I think that WorldDialPoint have ticked all the boxes for us, calls are always clear and people can actually hear what you are saying instead of broken jittered conversation. We now setup all our clients with WorldDialPoint that require VoIP services.
Keep up the good work.
David M.
Belrose NSW
Australia
ADSLdirect
Web: www.adsldirect.com.au
Business Service
As an ISP it is important for us to keep ahead of the game, we constantly trail VoIP Technology's and we have used many other VoIP company's including IINET, Sipme and Freecall and I have to say I think that WorldDialPoint have ticked all the boxes for us, calls are always clear and people can actually hear what you are saying instead of broken jittered conversation. We now setup all our clients with WorldDialPoint that require VoIP services.
Keep up the good work.
David M.
Belrose NSW
Australia
ADSLdirect
Web: www.adsldirect.com.au
Business Service
Tuesday, 28 August 2007
I have been using world dial point for a bit under a year now, and I love it. Saves money in several ways: firstly I am now on the cheapest possible Telstra plan because I never make a call through Telstra - that cuts my line rental cost down; Secondly, I make several calls to other states of Australia. With Telstra they would cost a min but with WDP they are just 9.9cents; thirdly, I have convinced several of my friends to use WDP, and I can now make completely free calls to them!
Voice quality and reliability is excellent - I've never had a problem! This is the case even though my internet connection is only 256kbps download.
I have also had the pleasure of working with the WDP technical support team to resolve and issue which was caused by a problem with my router (NOT by an issue with WDP) and I was extremely impressed with how well and how quickly they dealt with quite a difficult issue (thanks Will!!).
Ahron
Tasmania
Australia
Residential Service
I have been using world dial point for a bit under a year now, and I love it. Saves money in several ways: firstly I am now on the cheapest possible Telstra plan because I never make a call through Telstra - that cuts my line rental cost down; Secondly, I make several calls to other states of Australia. With Telstra they would cost a min but with WDP they are just 9.9cents; thirdly, I have convinced several of my friends to use WDP, and I can now make completely free calls to them!
Voice quality and reliability is excellent - I've never had a problem! This is the case even though my internet connection is only 256kbps download.
I have also had the pleasure of working with the WDP technical support team to resolve and issue which was caused by a problem with my router (NOT by an issue with WDP) and I was extremely impressed with how well and how quickly they dealt with quite a difficult issue (thanks Will!!).
Ahron
Tasmania
Australia
Residential Service
Tuesday, 14 August 2007
I chose to move to WDP after reading great reviews on the Whirlpool Forum and experiencing a marked down-turn in the service and quality of my then SIP provider.
WDP is fantastic - always available and clear as a bell, and 'standard dialing' for Australian users means no more special dial plans to mess with. Excellent support, too - but it's rarely needed!
I've recommended WDP to all of my friends who are using VOIP, and they've all switched!
James L
NSW
Australia
Residential Service
I chose to move to WDP after reading great reviews on the Whirlpool Forum and experiencing a marked down-turn in the service and quality of my then SIP provider.
WDP is fantastic - always available and clear as a bell, and 'standard dialing' for Australian users means no more special dial plans to mess with. Excellent support, too - but it's rarely needed!
I've recommended WDP to all of my friends who are using VOIP, and they've all switched!
James L
NSW
Australia
Residential Service
Tuesday, 24 July 2007
I must compliment Frank (Support) for dealing with my enquiry so promptly and on a Sunday night. I didn't expect that - I was putting it in the pipeline to be dealt with during business hours. I had been unable to correctly configure the new version of SJphone. Frank downloaded it, got it going and within 50 minutes of my enquiry he had advised me of an obscure stun server setting I needed to make.
Well done Frank.
John N
Chapel Hill QLD
Australia
Residential Service
I must compliment Frank (Support) for dealing with my enquiry so promptly and on a Sunday night. I didn't expect that - I was putting it in the pipeline to be dealt with during business hours. I had been unable to correctly configure the new version of SJphone. Frank downloaded it, got it going and within 50 minutes of my enquiry he had advised me of an obscure stun server setting I needed to make.
Well done Frank.
John N
Chapel Hill QLD
Australia
Residential Service
Sunday, 22 July 2007
I am very impressed with the speed of the support staff on the live chat session. The waiting time was less than 30 seconds and it is Sunday 22/07/2007.
Most helpful and knew the answer to my question without hesitation.
I also have nothing but praise for your VoIP service. Keep up the good work
Alan Jalocha
Moolap, Victoria,
Australia
Residential Service
I am very impressed with the speed of the support staff on the live chat session. The waiting time was less than 30 seconds and it is Sunday 22/07/2007.
Most helpful and knew the answer to my question without hesitation.
I also have nothing but praise for your VoIP service. Keep up the good work
Alan Jalocha
Moolap, Victoria,
Australia
Residential Service
Wednesday, 04 July 2007
I have been trailing WDP for over a month. Have found the service excellent. Cannot notice the difference between WDP and a regular telephone line.
The service has been outstanding. I am in the process of starting a new business and plan on using WDP exclusively from incoming and outgoing calls.
Well done guys!! 10/10
D Comerford
Victoria, Australia
Business Service
I have been trailing WDP for over a month. Have found the service excellent. Cannot notice the difference between WDP and a regular telephone line.
The service has been outstanding. I am in the process of starting a new business and plan on using WDP exclusively from incoming and outgoing calls.
Well done guys!! 10/10
D Comerford
Victoria, Australia
Business Service
Friday, 22 June 2007
The WDP service is so reliable and clear that we have literally stopped using our PSTN line for outgoing calls, absolutely everything is done via WDP.
Impressed with the quality of service and the cost, I recommended my in laws to connect up so we could have free calls (they live in Tennant Creek) and they could benefit from the great pricing.
As we don't have any need to ring internationally we have never tried this side of the service, however the in laws ring the UK at least once a month. I ask for some feedback on their first call to the UK and this was what they said:
Absolutely Perfect, the call quality was better than anytime they have rung on the PSTN service, there was no lag and call quality was perfect both ends.
In the past on a PSTN service they have spent $15-$20 on a call for 30mins, the VOIP call to the UK cost them $.65c for 30mins. To say they are happy is an understatement.
To say we are happy is an understatement as well.
Well done World Dial Point, keep up the great work.
Richard W.
Bray Park, Queensland
Website: www.justpolitics.com.au
Residential Service
The WDP service is so reliable and clear that we have literally stopped using our PSTN line for outgoing calls, absolutely everything is done via WDP.
Impressed with the quality of service and the cost, I recommended my in laws to connect up so we could have free calls (they live in Tennant Creek) and they could benefit from the great pricing.
As we don't have any need to ring internationally we have never tried this side of the service, however the in laws ring the UK at least once a month. I ask for some feedback on their first call to the UK and this was what they said:
Absolutely Perfect, the call quality was better than anytime they have rung on the PSTN service, there was no lag and call quality was perfect both ends.
In the past on a PSTN service they have spent $15-$20 on a call for 30mins, the VOIP call to the UK cost them $.65c for 30mins. To say they are happy is an understatement.
To say we are happy is an understatement as well.
Well done World Dial Point, keep up the great work.
Richard W.
Bray Park, Queensland
Website: www.justpolitics.com.au
Residential Service
Saturday, 26 May 2007
Outstanding call sound quality - just like a normal phone call. I've tried a few others, but WorldDialPoint is exceptional. How do you do it so well, when others can't?
Anthony D.
Castlemaine, Vic
Residential Service
Outstanding call sound quality - just like a normal phone call. I've tried a few others, but WorldDialPoint is exceptional. How do you do it so well, when others can't?
Anthony D.
Castlemaine, Vic
Residential Service
Tuesday, April 24, 2007
My wife and I have used the service for the past 4 months and the call quality, reliability and support has been nothing short of outstanding. Many thanks
Paul Wheeler
South Dudley VIC
Residential Service
My wife and I have used the service for the past 4 months and the call quality, reliability and support has been nothing short of outstanding. Many thanks
Paul Wheeler
South Dudley VIC
Residential Service
Monday, February 12, 2007
I have only made a few calls and the quality is excellent, I have tried lots of other VOIP providers and this is the best.
Quality is good even on my wireless internet.
Paul
Gympie QLD
Residential Service
I have only made a few calls and the quality is excellent, I have tried lots of other VOIP providers and this is the best.
Quality is good even on my wireless internet.
Paul
Gympie QLD
Residential Service
Friday, January 26, 2007
Just joined up with WDP and made my first calls today. Quality is great, just as good as the PSTN line. One very happy wife.
Norm. C.
Queensland
Residential Service
Just joined up with WDP and made my first calls today. Quality is great, just as good as the PSTN line. One very happy wife.
Norm. C.
Queensland
Residential Service
Saturday September 16, 2006
Access and service has been excellent. I've felt well supported with fast response time and enthusiastic service!
Helen Biernacki
Performance Consultant & Coach
Melbourne
Web: http://www.halinasplace.com.au
Businessl Service
Access and service has been excellent. I've felt well supported with fast response time and enthusiastic service!
Helen Biernacki
Performance Consultant & Coach
Melbourne
Web: http://www.halinasplace.com.au
Businessl Service
Friday August 04, 2006
Thankyou for setting this up. The quality of the international connection is very good.
P.Hollywell
Melbourne
Australia
Business Service
Thankyou for setting this up. The quality of the international connection is very good.
P.Hollywell
Melbourne
Australia
Business Service
Thursday June 29, 2006
Thanks for the help, from Frank (Support) help me setting up the software phone on my computer. Very Impressed with the quality of the Call.
J. Sanders
Mt Gravatt Queensland
Australia
Residential Service
Thanks for the help, from Frank (Support) help me setting up the software phone on my computer. Very Impressed with the quality of the Call.
J. Sanders
Mt Gravatt Queensland
Australia
Residential Service
Monday June 26, 2006
I would like to inform you that your service is more than excellent, I have tried many VoIP Providers in the last 6 months but nothing is comparable to your Australian Service. Voice quality is awesome. Thankyou again and I know that I am a customer of yours.
A. Sultana
Melbourne Australia
Residential Service
I would like to inform you that your service is more than excellent, I have tried many VoIP Providers in the last 6 months but nothing is comparable to your Australian Service. Voice quality is awesome. Thankyou again and I know that I am a customer of yours.
A. Sultana
Melbourne Australia
Residential Service
Friday April 28, 2006
Thanks for your quick response to our sincere efforts to promote WorldDialPoint sip services. I am sure we will go on adding more sip accounts in near future.
A. T. Bhagwat
Operations Manager
Fajr Development
Web : http://www.fajr.biz
Business International Service
Thanks for your quick response to our sincere efforts to promote WorldDialPoint sip services. I am sure we will go on adding more sip accounts in near future.
A. T. Bhagwat
Operations Manager
Fajr Development
Web : http://www.fajr.biz
Business International Service
Friday February 17, 2006
Thanks for spending the time to find this SoftPhone, I have installed it and will try it.
D. Murphy
MURENTI PTY LTD
Web : http:www.murenti.net.au
Business Service
Thanks for spending the time to find this SoftPhone, I have installed it and will try it.
D. Murphy
MURENTI PTY LTD
Web : http:www.murenti.net.au
Business Service