CALL FORWARD

When you’re not at your desk be sure not to miss important calls. Forward call to another extension or even to your mobile phone.

CALL TRANSFERS

Calls can be transferred between the extensions of the PBX, or even to public phone numbers. When an important call arrives, the secretary can transfer the call directly to the manager mobile and the caller will never know what happened.

VOICEMAIL

Never miss important messages when you’re out of office! The voicemail feature answers calls after a certain amount of time and records the caller’s message. Recorded messages can be listened while out of office or can be sent by email to the mailbox’s owner.

DO NOT DISTURB

When you are busy, make sure that nobody can disturb. This feature can be activated and deactivated from the phone terminal.

CALL CASCADING

Make sure that somebody will take the call. By enabling this feature, the call gets forwarded to another extension if not answered within a specified amount of time.

RING ALL

When an extension is called, this triggers other extensions to ring. The first extension answering the call gets the connection.

Advanced PBX Features
INCOMING CALL RULES

Improves privacy protection, automates tasks and increases user productivity. Filter incoming calls based on CallerID and time of call, using rules that can perform a set of predefined actions, like hangup and transfer to certain destinations.

ONLINE FAX CENTER

Receive fax messages directly in your email client Inbox. Users can receive fax notifications or even fax messages as PDF files by email. The faxes are also available in WorldDialPoint’s fax management interface.

PERSONALIZED CALLBACK

The callback features implemented by WorldDialPoint can be configured in many ways, making various services possible. Customer receives a unique and exclusive Australian phone number, also referred to as access number. To place an international phone call, the customer first dials the Australian access number and hangs up at first ring. In a few seconds, our switching center calls the customer's phone number back and gives a message prompting the customer to dial the destination number.

LOCAL CONFERENCES

Share information and ideas quickly and easily. Enable virtual meetings with your customers, partners or co-workers next door or overseas. Full featured conference functions, giving the extension the option to setup passwords, room sizes, recording, volume, etc.

DEDICATED VOICEMAIL NUMBER

A company can assign a special phone number the employees can call from a public number in order to check their voicemail messages. A fast and affordable, yet centralized access to voicemail from public phone.

INTERCOM / PAGING

The new Intercom and Paging features are highly customizable, allowing an extension to broadcast messages to groups or to particular extensions. The phone system administrator of a company deploying WorldDialPoint can setup what extensions are allowed to use Intercom and Paging.

ACCESS CONFERENCES FROM PUBLIC NUMBERS

When you are out of office or on the road you can still create or join existing conferences from public phone numbers, Sharing information with customers is equally easy, they can join conferences by dialling a phone number assigned for this purpose.

CALL SCREENING

The new call screening features are particularly interesting for call center’s that want to filter calls by destination. Banks, insurance companies, or even small companies can use call screening in order to comply with local regulations and to guarantee customer satisfaction. The system can accommodate millions of numbers in the filtering list.

PHONE TERMINALS PROVISIONING

The fastest method to deploy and maintain without effort a large pool of phone handsets. The provisioning feature allows automatic configuration of phone terminals from major vendors.

CALL NOW

The feature allows WorldDialPoint extensions to be contacted from the Internet. WorldDialPoint end users can publish a link on website or include it in email signature. When someone click on this link the system can make the connection between him and the WorldDialPoint user. WDP CallNow Center is a very important assistant to support, sales or other customer interaction people.